Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Adapts to your needs:- Easily configured to reflect the way that you work. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Scalable:- LBE Web Helpdesk can be used with the supplied Access database, Microsoft Sql Server or Oracle. Extensive Reporting:- Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting tools. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. System privileges. Manage support contracts.
Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
Requirement:
Server:IIS or PWS. Client:Any javascript enabled browser
Related keywords: Web Helpdesk Helpdesk Web Help Desk Web Helpdesk Software Helpdesk Software Web Help Desk Software Support Customer Service Customer Relations Management Call Tracking
LBE Desktop Helpdesk 4.0.182 Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
11/25/2008
4511 KB
LBE Web Helpdesk 4.0.131 Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
11/25/2008
1927 KB
LBE Web Tools 3.1.1 Monitor up to 4 websites - even the best web servers in the world will go down occasionally. This tool lets you monitor up to 4 web sites so that you at least know before your customers/end-users tell you! Open multiple websites with a single click.
11/14/2008
2359 KB
LBE Spam Tool 3.1.1 Deletes spam without you ever having to see it, based on key word/phrases. Monitor multiple accounts.Specify a list of phrases/words that identify a message as spam. Monitor multiple email accounts. Delete blank emails. Delete foreign language emails
11/13/2008
2518 KB
LBE Email Scheduler 3.1.7 Send newsletters to customers,friends, family. Schedule recurring emails. Keep in touch by email. * Send emails to your colleagues, friends and family * Use it for automatic reminders * Doesn't require Outlook or Outlook Express * Supports HTML
Web Helpdesk