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Akeni Help Desk Assistant for Enterprise IM 1.0
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keni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
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| Products of akeni, 4 Programs |
| Title |
Date |
Size |
Akeni Help Desk Assistant for Enterprise IM 1.0
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time. | 2005-07-19 | 11841 KB | Akeni Enterprise Instant Messaging LDAP 2.2
Akeni Enterprise Messenger is an enterprise messaging system that offers strong encryption, along with Active Directory / LDAP integration. Features includes IM chat, conference, file transfer, notification, alerts, optional web client module. | 2005-04-14 | 7790 KB | Akeni Messenger Jabber Edition 0.9
Akeni Messenger Jabber Edition is a cross-platform (Windows and Linux) instant messenger for Jabber compliant servers. | 2003-05-31 | 2800 KB | Akeni LAN Messenger 1.01
Akeni LAN Messenger is a cross-platform (Windows and Linux) instant messenger for LAN. | 2003-05-31 | 2800 KB |
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messaging